USCIS Behind on Online AR-11 Address Changes

Foreign nationals in the United States are obligated to notify the USCIS of a change in address within ten days of that change, and failure to do so can have drastic consequences.  We have learned that USCIS is now more than three months behind in updating address changes submitted online. While USCIS had indicated that it preferred address changes submitted online, that was before the summer application surge.  For those who need to update their address records with USCIS on Form AR-11 at https://egov.uscis.gov/crisgwi/go?action=coa, we recommend that after you submit the address change on online, also call (800) 375-5283 to speak with a representative to update the records for pending applications and petitions.  This will ensure that USCIS notices, receipts, and other communication are sent to the proper address.  To the extent that you already have a receipt notice, you will need to have that readily accessible when speaking with a USCIS representative.